Instructing Us


Once you have completed and sent us an order form and questionnaire (either through our web based form or through a PDF form) we will:

  1. Accept your order and provide you with login details to our website (if you are an agent or a recurring customer);
  2. Order the relevant searches;
  3. Provide you with the Property Interest Report on the day of order; and
  4. Provide you with your completed Form 1 either in hard copy or downloadable via our website within 24 hours of receiving the last search (usually within 5 business days of order).

NOTE: If you are a casual or one off customer, rather than providing you with login details we will email you the completed Form 1.


We accept payments by credit card, EFT or on 14 day account.